FAQs

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When will my order be processed?

All orders will be processed immediately upon confirmation. You will receive an e-mail of your confirmed order from us.

 

How long will it take for my order to reach me?

All orders would usually be fulfilled within 2-3 business days. However, during festive periods such as Christmas, order fulfilment could take up to 5-7 business days.  As such, we would implore you to place your orders early to avoid any delay during the festive seasons.

 

Do you ship internationally?

We are still looking into a reliable courier service that can offer free shipping. Stay tuned to our updates! 

 

Can I track my order?

You sure can! All fulfilled orders will receive an e-mail bearing a tracking number for you to track your order.

 

Will I be able to get a refund for my order?

You may refer to our Return & Refund Policy page on this.